XIV. 23/04-29/04/17; grooves
A policeman with hipster beard drinks red bull standing by the door. He gazes out of the window. The view is blocked by sound barriers. What is he looking at? A woman arrives and sits down next to me. She begins reading CVs. She has a cup of cheap coffee with her bought from Yorma, a chain of train-station convenience stores. She eventually settles into reading her company’s strategy paper. She works for easyCredit, TeamBank AG. The strategy centres around platitudes about customer focus and team-work. There is a section on leveraging new networks born out of the technological, digitised revolution. The positive economic conditions have led to an increase in consumer credit, it says. She underlines a section of text about how customers transfer expectations from other industries to the banking industry. The traditional inn has a comforting, analogue goodness. You have to let the needle of your attention move through the polished grooves of character. The shy friendliness of a waiter, the decor, the pairings of food and beer have all evolved and …